Clinic Reopening:

We are excited to announce that we have re-opened our clinic to returning patients. Currently, bookings by phone, email, and text messages are accepted. New patients and online bookings will be accepted starting Monday, June 8. Only one of our Registered Physiotherapists, Uma Acharekar, is taking new patients at the moment.

Due to the COVID-19 outbreak, we require all patients to have a credit card on file, fill out a screening questionnaire and bring their own masks upon entering the clinic.

3 Steps to recovery after a car accident

3 Steps to recovery after a car accident

3 Steps to recovery after a car accident

Car accidents are stressful, recovery shouldn’t be. If you’re not sure what to do after a crash, check out these tips to ensure a smooth and successful recovery.


Contact ICBC

If you’ve been injured in a car accident, the first thing you need to do is contact ICBC and submit a claim. Claims can be made 24 hours a day, seven days a week online or by calling 604-520-8222.

When your claim gets processed, you will receive an ICBC insurance claim number. This claim number means you’re automatically approved for 12 registered massage therapy treatments, 12 acupuncture treatments, 12 chiropractic treatments, and 25 physiotherapy sessions.

Remember, it doesn’t matter who is at fault for the crash, all parties involved are eligible for medical benefits.



Start a treatment plan

It’s important to seek treatment within a few days of your accident as this will speed up your recovery time. Our practitioners are ready to help you bounce back from injury as quick as possible.

Physiotherapy

Unlike other clinics, we offer one-on-one physiotherapy treatments. During your uninterrupted 30 or 60-minute session, you will receive the full attention of your physiotherapist. This type of personalized treatment allows your physiotherapist to create a tailored and all-inclusive treatment plan based on your specific condition. It also results in more productive treatment sessions with plenty of time for supervised exercise and manual techniques.

Massage Therapy

Using a variety of techniques including myofascial release and joint mobilization, our registered massage therapists reduce discomfort caused by injury, illness, and daily stress. They can also provide you with long-term solutions including rehabilitative exercises such as stretching, strengthening, postural exercises, and patient education.



See your doctor

You do not need to see a doctor before starting treatment for soft tissue injuries. However, it is a good idea to visit shortly after your accident so your doctor has a record of your injuries on file. This will play an important part in the settlement of your claim.

A doctor’s referral is only necessary if the accident occurred over three months ago, or if you are requesting an extension of treatments beyond the allocated sessions.

 

All of us at Royal Treatment Therapeutics are here for you during every step of your recovery journey. If you have any questions about rehabilitation support, please send us an email or call 604-437-7777. We can also contact ICBC for you if you’re unsure about your coverage. All we need from you is your claim number, BC Services Card number, and adjuster’s name and contact information.

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We are Open

We are excited to announce that we have re-opened our clinic to returning patients. Currently, bookings by phone, email, and text messages are accepted. New patients and online bookings will be accepted starting Monday, June 8. Only one of our Registered Physiotherapists, Uma Acharekar, is taking new patients at the moment.

Our focus is to keep you, and our RTT family of healthcare professionals and support staff, safe and healthy. In order to do this, we have made a number of very important changes to our usual way of doing business. Until the pandemic is over the following will be our “new normal”:

Certain practitioners will be back to work during this time and others will not be working in order to limit the amount of staff in the clinic. Please be patient if your therapist is not available right away. Please check our online booking platform to see when your favourite practitioner will be returning.

  • Verbal and written COVID-19 pre-screening questions will be done as a part of your appointment booking and at the time of your treatment.
  • Patients are asked to bring their own personal disposable mask or cloth face covering. Please wear them into the clinic and face-masks will be mandatory to get your treatments. All of our staff will be wearing them as well.
  • Patients are asked to come alone as our waiting rooms will have limited seating.
  • All patients will be required to wash their hands before and after treatment.
  • Please arrive a couple of minutes before your treatment time.
  • We have enhanced our sanitization/ disinfection protocols with COVID-19 rated cleaning products. All contact surfaces will be cleaned after use.
  • We will provide as much touch-less payment processing as possible. This will include direct billing to your insurers, tap card payments, or you can have your credit card automatically charged by setting it up on your secure account profile. This can be done on your on-line account profile or our administrative support team can assist you. NO CASH is being accepted.

Please know we are doing everything possible to provide you with a safe, relaxing, and problem-free experience. We look forward to seeing you soon.  If you have any questions, please email us at admin@royaltreatmenttherapeutics.com or by phone at 604-437-7777. You can also text us on your mobile by clicking the button below:

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