Our focus is to keep you, and our RTT family of healthcare professionals and support staff, safe and healthy. In order to do this, we have made a number of very important changes to our usual way of doing business. Until the pandemic is over the following will be our “new normal”:
Certain practitioners will be back to work during this time and others will not be working in order to limit the amount of staff in the clinic. Please be patient if your therapist is not available right away. Please check our online booking platform to see when your favourite practitioner will be returning.
Please know we are doing everything possible to provide you with a safe, relaxing, and problem-free experience. We look forward to seeing you soon. If you have any questions, please email us at firstname.lastname@example.org or by phone at 604-437-7777. You can also text us on your mobile by clicking the button below:
In order to minimize the risk of spreading the COVID-19 virus, Royal Treatment Therapeutics will be implementing a Touchless Payment System.
As of August 1st, 2020, we will require ALL patients to have an email address and credit card on file.
Your information will be uploaded to a secure, encrypted JaneApp account. We will continue to directly bill your insurance company. Any outstanding balance will be charged to the card on your account. Your receipts will be emailed to you.
If you have any questions or concerns, please feel free to talk to the Administrative staff.
Thank you for your understanding.