ICBC Active Rehabilitation in South Burnaby

ICBC Active Rehabilitation

What is ICBC Active Rehabilitation?

ICBC active rehabilitation is a customized exercise program designed to help you recover as quick as possible from a motor vehicle accident. This type of therapy is suitable for people who are still experiencing ongoing physical issues from a car accident, but no longer require acute care.

Active rehabilitation treatments are administered by a Registered Physiotherapist. These healthcare professionals are university educated and licensed by their respective college or association. They are also considered recognized treatment providers by ICBC. As a result, ICBC funds active rehabilitation programs for eligible ICBC clients.

How can ICBC Active Rehabilitation help you?

ICBC active rehabilitation is the key to an effective recovery. A well planned and executed treatment plan will help you relieve pain, regain postural strength, and improve muscle endurance, so you can get back to work and the activities you love sooner.

Who administers an ICBC Active Rehabilitation program?

Registered Physiotherapists create and implement personalized active rehab programs. During your one-on-one sessions, your therapist will target areas most affected by your accident using full body activities, stretching, and cardio training techniques. Your therapist will also put together an at-home exercise plan for you, giving you the tools you need to independently manage your injury.

What steps are required to start an ICBC Active Rehabilitation program?

  1. See your doctor and ask for a referral note for active rehabilitation.
  2. Once you receive that, please call our clinic at 604-437-7777. You will have to give our admin staff a number of details including your adjuster’s contact information, lawyer’s contact information (if you have one), and ICBC claim number. We’ll also need you to email or fax your referral note to us.
  3. We will get in touch with your adjuster and request permission to have you assessed by our therapist. If we get the green light, we’ll contact you to set up your first appointment.
  4. After your initial assessment, your therapist will go back to your adjuster with a recommendation including the number of sessions required and duration of your program.

Service offered by:

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We are Open

Our focus is to keep you, and our RTT family of healthcare professionals and support staff, safe and healthy. In order to do this, we have made a number of very important changes to our usual way of doing business. Until the pandemic is over the following will be our “new normal”:

Certain practitioners will be back to work during this time and others will not be working in order to limit the amount of staff in the clinic. Please be patient if your therapist is not available right away. Please check our online booking platform to see when your favourite practitioner will be returning.

  • Verbal and written COVID-19 pre-screening questions will be done as a part of your appointment booking and at the time of your treatment.
  • Patients are asked to bring their own personal disposable mask or cloth face covering. Please wear them into the clinic and face-masks will be mandatory to get your treatments. All of our staff will be wearing them as well.
  • Patients are asked to come alone as our waiting rooms will have limited seating.
  • All patients will be required to wash their hands before and after treatment.
  • Please arrive a couple of minutes before your treatment time.
  • We have enhanced our sanitization/ disinfection protocols with COVID-19 rated cleaning products. All contact surfaces will be cleaned after use.
  • As of August 1st, 2020, we will require ALL patients to have an email address and credit card on file in order to minimize the risk of spreading the COVID-19 virus. Your information will be uploaded to a secure, encrypted JaneApp account. We will continue to directly bill your insurance company. Any outstanding balance will be charged to the card on your account. Your receipts will be emailed to you.

Please know we are doing everything possible to provide you with a safe, relaxing, and problem-free experience. We look forward to seeing you soon.  If you have any questions, please email us at admin@royaltreatmenttherapeutics.com or by phone at 604-437-7777. You can also text us on your mobile by clicking the button below:

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Touchless Payment System


In order to minimize the risk of spreading the COVID-19 virus, Royal Treatment Therapeutics will be implementing a Touchless Payment System.

As of August 1st, 2020, we will require ALL patients to have an email address and credit card on file.

Your information will be uploaded to a secure, encrypted JaneApp account. We will continue to directly bill your insurance company. Any outstanding balance will be charged to the card on your account. Your receipts will be emailed to you.

If you have any questions or concerns, please feel free to talk to the Administrative staff.

Thank you for your understanding.